Return Policy

Returns & Refunds

1 – What is your return policy?

Returns are accepted within 14 days of purchase. Items must be unused, unopened, and in their original packaging. A 20% restock fee applies to all returns.

2 – How do I request a return?

Email info@siasorchids.com with your order number and reason for return. We'll guide you through the process.

3 – What if my product arrives damaged?

If your item arrives damaged, please contact us within 48 hours with photos of the item and packaging. We'll issue a replacement or refund.

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Handmade in Small Batches

Each product is carefully crafted in small batches to ensure quality and attention to detail in every item.

Ships in 1–2 Business Days

Fast and reliable shipping so you can enjoy your luxurious bath and body products sooner.

Cruelty Free

We are committed to ethical practices and never test on animals. All our products are cruelty-free.

2% Supports Orphans in Sierra Leone

With every purchase, 2% of proceeds go directly to support orphans in Sierra Leone, making a real difference in their lives.