SHIPPING POLICY
Last updated: January 18, 2026
SHIPPING RATES
Shipping rates are calculated at checkout based on your location and the weight of your order. We ship to all 50 United States.
You will see the exact shipping cost before completing your purchase.
PROCESSING TIME
Orders are processed within 2 business days (Monday-Friday, excluding holidays) before being shipped. You will receive a shipping confirmation email with tracking information once your order has shipped.
DELIVERY TIME
Once shipped, delivery typically takes 3-7 business days depending on your location within the United States.
Please note: Processing time (2 business days) + delivery time (3-7 business days) = total time to receive your order.
SHIPPING RESTRICTIONS
We currently ship only within the United States (all 50 states). We do not ship internationally at this time.
TRACKING YOUR ORDER
Once your order ships, you will receive a confirmation email with tracking information so you can monitor your package's progress.
SHIPPING ADDRESS
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
DAMAGED OR LOST PACKAGES
If your package arrives damaged or goes missing during transit, please contact us immediately at siasorchids@gmail.com with your order number and we will work to resolve the issue.
CONTACT US
For shipping questions, please contact us at:
siasorchids@gmail.com
Sias Orchids
4539 N 22nd St, # 5954
Phoenix, Arizona 85016
United States
(623) 278-2247